Refund policy

All sales are final. Third Act Media Distribution does not accept returns or exchanges.

Damages and issues

Please inspect your order when it arrives. If an item is defective, damaged in transit, or not what you ordered, contact us right away at sales@thirdactmediadistribution.com so we can review the issue.

Returns

We do not accept returns of any kind, including sale items and gift cards. Packages sent back without our approval will not be accepted.

Exchanges

We do not offer exchanges. If you would like a different item, place a new order.

Refunds

Because all sales are final, we do not issue refunds for a change of mind. If we confirm that an item is defective, damaged in transit, or not what you ordered, we will tell you how we will make it right.

Contact

Questions about an order can be sent to sales@thirdactmediadistribution.com.